Patient Info

New Patients Welcome

At Pleasant Valley Dental, we are always welcoming new patients to join our dental family, and we promise to take the same great care of you and yours that we do for our own loved ones. Whether you’re new to the Vernon community—welcome!—or you’re just looking for a better dental experience, you’ve come to the right place. We’ve provided all of the information you need to know right here on our website so you can feel free to get to know our doctors, explore our services, and you can even request an appointment easily online!

Get the Care You Deserve

Schedule a visit with us today!

Your First Visit

Your first visit is a great time for us to get to know each other! You will be warmly welcomed by our friendly receptionist and walked through the intake process. You can find your New Patient Forms located below so you can fill out all your paperwork before you come in to make the process as smooth as possible.

We want to know everything about you, including what you do for work, all about your family, and what you like to do for fun. We also, of course, need to know all about your dental and medical history, any medications you are taking, as well as any fears, concerns, or goals for your oral and overall health.

We want you to know you will never be judged at Pleasant Valley Dental. We understand dental problems better than anyone, and our passion is to help the folks who need it the most. We’re here for you!

New Patient Forms

Insurance & Payment Options

At Pleasant Valley Dental, we know working dental care into your budget and understanding your insurance benefits can be difficult. That’s why we’re happy to accept all insurance plans and will sit down with you to help you understand your benefits and what is covered. We will file your claim for you to make things easy and help you maximize your hard-earned benefits.

If you don’t have insurance or need additional help working dental care into your budget, we would be happy to speak with you to see if we can’t come up with a plan that works. We seek to remove any obstacles that may prevent you from seeking the care you need, so please let us know if there’s anything we can do to help!

We also accept cash, personal checks, as well as major credit cards.

Infection Control

At Pleasant Valley Dental, your health and safety come first. That’s why we implement universal precautions and infection controls to ensure the safety of both patients and our staff. Trust is the cornerstone of any doctor-patient relationship, and with full transparency and communication of our protocols, you can rest assured you’re in good hands. We follow all procedures recommended by federal agencies including the Occupational Safety & Health Administration (OSHA), the Environmental Protection Agency (EPA), and the Centers for Disease Control (CDC). These measures include:
 

  • Disinfectant hand soap
  • Gloves and face masks
  • Chemical disinfection of countertops and surfaces
  • Sterilization of all equipment before each use
  • Disposable materials

We sterilize all reusable equipment including dental hand pieces. We also use an autoclave device that kills bacteria and viruses using steam, heat, and pressure. If you have further questions about sterilization or infection control, please don’t hesitate to ask!

Home Care

Post Dental Work Care Tips

At Pleasant Valley Dental, our goal is to provide thorough preventive care so you can avoid the need for major dental work down the road—but sometimes dental work is necessary. If you’re in need of or already had a treatment or procedure done, we want to ensure your quickest, most comfortable recovery—with the healthiest results. Below are specific instructions to follow so you’ll be back healthy and smiling in no time!

Get in Touch

If you have any questions about our practice, we would love to speak with you. Contact your Vernon dentist, Dr. Bicknell, Dr. Denk, or Dr. Parkins at Pleasant Valley Dental today!

Pleasant Valley Dental

2301 32nd Ave., Vernon, BC V1T 2k5

Give us a ring!

(250) 558-4222

OFFICE HOURS

Monday 8:30am-5:00pm
Tuesday 8:30am-5:00pm
Wednesday 8:30am-5:00pm
Thursday 8:30am-8:00pm
Friday 8:30am-5:00pm
Saturday 8:30am-4:00pm
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